connext-Success Solution

Provide MSP service for well-known retail FMCG companies

Brief introduction

A well-known daily chemical company in the industry,the Chinese market accounts for 9% of total global revenue, and the growth of the Chinese market accounts for one-third of the world's total.

We have grown with our customers, providing them with services including private cloud, DR, and a large number of public cloud services in the early stage.

With the promotion of the company's digital business, it has become the only company in FMCG that has escaped from dealer management. Currently it has a total of 10KA, 85 dealers, and 5 online channels. Online sales reached 69% of total revenue. And based on online customer behavior data, it will bring greater opportunities.

Based on the existing CMP product functions of Connext Technology, combined with the company's own PAAS platform and Devops tool chain, it has created an SRE portal platform that meets China's digital requirements. Starting from SRE project management, tool chain management, Kubernetes management and project management, the project and resource visualization life cycle management is completed.

Project management

Realization of resource lifecycle management through process engine and automation interface, and unified entry and management of resource information through business-centric SRE platform.

Toolchain management

Integrate toolchains on the graphical interface interactive SRE platform to provide CI/CD based on automated tasks.

Kubernetes management

K8S multi-cluster, Multi-Cloud environment management and node upgrade are implemented on SRE platform.

SRE management

Provide middleware management and monitoring in the form of interactive interfaces and integrate business kanban.

The first phase of SRE platform -- project management function has been put into production and use on April 25, 2019. By May 13, 60+ projects, 20+ suppliers and 100+ users have landed on the platform.

Background Challenges

The solution

Customer benefits

Technical highlights

Management technology stack based on Azure, AWS, Ali, private cloud hybrid cloud
Application Microservices & DevOps Full Process Solution for Hybrid Cloud
PII information security requirements for private cloud environments
Self-service hybrid cloud access management portal
High availability (SLA) service standards support
Meet the system and legal requirements of headquarters audit and cybersecurity law compliance inspection
Comprehensive MSP service support for Azure 3000 instance, AWS 1800 instance, and Ali 500 instance

Consulting services based on different public cloud characteristics
Docker Containerized DevOps Solution Based on Azure-AWS
Provide CMP platform MSP service based on Connext's independent intellectual property rights
Disaster Recovery Solution Capability Support for Hybrid Cloud
Local security strategy based on hybrid cloud
Automated inspection scheme based on Connext Knowledge Atomic Library

Technology stacks and best practices based on hybrid cloud Multi-Cloud management
Application and promotion of intelligent CMP cloud management platform
DevOps information visualization and data BI analysis capabilities throughout the life cycle
IT team overall MSP capability improvement
Operational costs, error costs, labor costs, system stability, process efficiency improvements
Intelligent data analysis, standardized logs, automated operations and maintenance capacity-building

Azure, AWS, Ali IaaS virtual machine
Fast Track/VPN Connection
Public Cloud PaaS DB
The overall architecture of the public cloud
Public Cloud Security
HD insight (Haddop) big data
IoT Applications
Business distribution CDN
Data platform
Microservices, containers, DevOps toolchain support and complete process operation and maintenance

World famous direct selling daily chemimcal brand cloud management solution

Customer background

In order to meet current business needs, world-renowned daily chemical companies need to build a systematic Multi-Cloud management system in Multi-Cloud environments such as Ali Cloud. At the same time, customers will also focus on ensuring the security and compliance of cloud management systems and on-cloud environments. Respond to the requirements of high speed, security, stability and high availability of the business. Based on the business needs of customers, Connext will provide an agile-based infrastructure, that is, an open source tool chain for code Multi-Cloud management and a corresponding technology stack. Help customers empower solutions based on Ali Cloud management and bill management systems. At the same time, Connext Technology will work with customers to build a security baseline on Ali Cloud to ensure the security and stability of customer systems.

Advanced Services and Solutions-Cloud Route Planning

Phase 1: Ali Cloud Management Standardization Capacity Building

01

Construction of overall technical architecture Core construction scene：

Ali Cloud Resource Environment Creation
Ali Cloud Environmental App Center
Ali cloud big screen visualization
Ali Cloud Bill Management
Ali Cloud Account Management
Ali Cloud Resource Management
Ali cloud intelligent monitoring
Ali Cloud standardized log management

Phase 2: Interoperability in Multi-Cloud s and enhancement of comprehensive cloud management capabilities

02

Multi-Cloud strategic planning Core construction scene：

Multi-Cloud scenarios and usage plans
Multi-Cloud model establishment

03

Multi-Cloud architecture optimization Core construction scene：

Multi-Cloud infrastructure planning
Multi-Cloud configuration baseline planning
Multi-Cloud resource system deployment and management

04

Multi-Cloud application management Core construction scene：

Continuous integration and continuous deployment of Multi-Cloud applications
Multi-Cloud application migration

05

Multi-Cloud operation and maintenance management Core construction scene：

Operation and maintenance management planning of different cloud architectures
Automated O & M and AIOPS

Customer benefits

Business focus: Make customers more focused on physical business
Development efficiency: improve development engineer efficiency and skills
Reduce costs: significantly reduce resource input and improve resource utilization
Delivery efficiency: increase delivery speed and customer expectations
Stay competitive: adapt faster to future technology updates
High reliability: scale, predictability, and high degree of automation

World famous automobile group Private cloud, Azure, Container cloud Operation and maintenance

Customer background

World famous car brand, headquartered in Germany. The pursuit of high-quality, high-performance and high-end cars is the foundation of its success. With such fierce competition in the domestic automotive market, customers need to build a large number of information systems to ensure the rapid expansion and digital transformation of their business.

Business challenge

More than 60 application systems Frequent system updates and new system releases

Responsible for the support and service of 600 4S stores nationwide, as well as the construction and migration of DMS car dealer management system.

Global deployment to fully support Chinese business and ensure that the system can provide stable and high-performance access to internal and external users at the same time

Complex cloud environment, containerized deployment, nearly 500 hosts and various PAAS services

DevOps full process management, Support agile development and CI/CD environment

Implementation method

Based on the Connext DevOps container cloud product, deploy containerized products in Azure to achieve agile development of applications and CI/CD support;

Adopt full script deployment to achieve key operation and maintenance scripting;

Realize rapid deployment of public cloud and quickly build platform through Connext Multi-Cloud Technique Platform;

Rapid deployment of middleware, operating system, security settings, Redis, RabbitMQ through Ansible scripting language;

Use Zabbix, Grafana, Connext WeChat alarm to realize automatic monitoring, alarm and event display, and use ELK to implement log collection and analysis;

Use Jump server to implement server access control and access record traceback;

Deployed in different security zones of DMZ and Trust in accordance with enterprise-level security standards, achieving unified global security standards;

Use OPSmanager to achieve automatic management of assets and tasks;

Customer benefits

Connext has been serving the group since 2005, and has been for more than 14 years. We help customers transition from the era of physical machines to the era of virtualization, and then to the era of private clouds and public clouds, and provide the group's infrastructure and cloud services for CRM related systems and DMS related systems in China.

Comprehensive support for customers' multiple business and multiple system infrastructure
Business expansion is more flexible to meet the needs of different computing performance during business peaks
Cost savings and performance scalability
Effectively support customers' digital transformation and core business development

Provide MSP services for well-known e-commerce websites

Customer background

As a world-renowned auction site, the company has always paid close attention to Chinese business. In order to solve the problem of unified logistics on the Chinese platform, it is necessary to build a platform based on microservices architecture to meet the pressure of Internet-level system access.

The customer chose Connext DevOps container cloud product to build the system. Achieved rapid deployment of containerized infrastructure, continuous integration and continuous deployment of the application layer, while meeting enterprise-level security requirements, it has realized the support of Internet-level pressure bearing and agile development.

Business challenge

The company's first e-commerce cloud O & M outsourcing project in the world

Complex e-commerce platform, usually the deployment time of 30VM system for each end user is 3 weeks, hoping to reduce it to one week

Collaborate with customers' global and local teams, responsible for the deployment of core applications and support systems, and coordinate the deployment of infrastructure

Collaborate with client project managers and end users, coordinate resources, and be accountable to end customers

50-80 end-customer environments can be delivered each year in the future

Implementation method

The self-built process approval system is combined with Ansible's fully scripted deployment to achieve approval as deployment;

Use Zabbix and Grafana to realize automatic monitoring, alarm and event display;

Use ELK to implement log collection, analysis and alarm, and customize the development of end-user interface to ensure information security;

Use Ansible script tool to implement the deployment, operation and maintenance of OS, middleware database, monitoring and logging;

Use Jump server to implement server access control and access record traceback;

Use OPSmanager to achieve automatic management of assets and tasks;

Provide MSP services for well-known targe and diverse real estate groups

Customer background

A well-known real estate company in the industry, with a total development scale of 23 million square meters, and manages 8 real estate funds that inject capital into Chinese projects.

Based on the concept of co-creation and win-win, Connext provides customers with: infrastructure maintenance services, MSP services and one-stop CMP platform.

As the customer establishes the strategic upgrade goal of “driving all business development with digital innovation as its core strategy”, the company continues to promote the development of innovative business and explore new business models based on its own business characteristics and diverse scenarios. In 2019, he company reached a strategic cooperation with global technology giant Alibaba, combining the leading advantages of both sides to jointly empower the construction of smart cities. During the New Crown epidemic, the company responded quickly and helped merchants sell online through digital platforms, further accelerating the digital construction of the company's own ecosystem.

Connext combines its own agile infrastructure coded Multi-Cloud management service and CMP cloud management platform to achieve rapid deployment of application systems, automated deployment of Multi-Cloud resources, and unified IT management by standardizing daily operation and maintenance and CMP cloud management platform. Flexibly respond to customers' business needs, and share long-term accumulated cloud planning and cloud operation and maintenance experience to customers, and work with customers to embrace the challenges brought about by the digital transformation of the next era.

DevOps management

By operating the graphical interface of the CMP platform, DevOps, CI/CD deployment, and container management in the application dimension are achieved.

Resource management

Achieve resource deployment and information management in a unified portal.

Approval management

Integrate customer approval process to achieve multi-lifecycle approval workflow management of Multi-Cloud resource environment and DMS

Operation and maintenance management

Combining ITIL & agile operation and maintenance system, to achieve rapid response in the operation and maintenance phase and real-time monitoring of global business, effectively improve customer resource utilization.

The first phase of MSP service & CMP platform construction-The CMP platform was delivered in December 2019. As of March 2020, there have been 10+ applications, 100+ merchants officially use the platform, and the platform manages the consumption of Multi-Cloud resources of 1 million +. The Second phase of MSP service & CMP platform construction-It is expected to be delivered in April 2020. Based on customer needs, it will provide scenario-based resource CI/CD and one-stop workflow approval.

Business challenge

Implementation method

Customer benefits

Technical highlights

Based on Azure, Ali Cloud, Multi-Cloud Strategic Planning
Multi-Cloud environment operation and maintenance management service & unified management portal display
Cloud bill management split in a Multi-Cloud environment
Need to combine internal processes to achieve one-click graphical approval workflow
Intelligent monitoring & automatic inspection of Multi-Cloud environment
Automated deployment & maintenance of resources in a Multi-Cloud environment
Application containerization and microservice migration
Consumption of Multi-Cloud resources totaling 1500W +

Provide daily operation and maintenance solutions based on ITIL & Agile
Provide infrastructure-based coding Multi-Cloud management MSP service & CMP Multi-Cloud management platform
Integrate customer internal processes and provide interface approval workflow module
Integrated Multi-Cloud resource API interface to realize interface resource creation & management
Provide containerized microservice function module of DevOps CI/CD
Combined with the public cloud account system, it provides interface-based bill management to facilitate customer account splitting
Provide RBAC-based permission management to effectively isolate different merchant permissions and ensure business security

Comprehensive upgrade of enterprise IT management strategy
Multi-Cloud management interface & automation technology implementation
Improvement of DevOps and MSP capabilities of IT team
Systematization of enterprise internal bill division
Best practices of ITIL & agile operation and maintenance methodologies, comprehensively help improve operation and maintenance efficiency and reduce operation and maintenance costs
Standardize resource deployment & approval process, effectively increase resource utilization rate, accelerate resource approval process, and ensure rapid business development

Azure and Ali Multi-Cloud architecture planning and design
Multi-Cloud network connection
DevOps empowerment
ITIL & Agile Operation and Maintenance System
CMP Cloud Management Platform
Interface splitting of Multi-Cloud bills
Coded deployment of Multi-Cloud resources
Interfaced customer approval flow management

In-depth cooperation in The evolution of global snack industry leaders

Customer background

One of the leaders in the global snack industry, the company is headquartered in Illinois, USA and has operations in 165 countries and regions around the world. As the world's leading manufacturer of biscuits, chocolates, chewing gum, confections and solid beverages, all categories occupy a dominant position in the competitive field. The biscuits and confections market ranks first in the world, while chocolate and chewing gum ranks second in the world. It has several star brands with annual revenue of more than 1 billion US dollars.

Business challenge

More than 40 application systems, frequent system updates and new system releases, high availability requirements

Need to manage access security and HotID for many application vendors

Corresponding high availability solutions for different disaster levels

Global deployment, Asia-Pacific support, need to ensure that the system can provide stable and high-performance access to domestic and foreign users at the same time

Complex environment composed of multiple clouds such as private clouds, Azure, AWS, Ali Cloud, nearly 300 hosts and various PAAS services

Cost down requirements, need to reduce O & M management costs through monitoring and O & M automation

Implementation method

Adopt full script deployment to achieve key operation and maintenance scripting;

Realize rapid deployment of public cloud and quickly build platform through Connext Multi-Cloud Technique Platform;

Rapid deployment of middleware, operating system, security settings, Redis, RabbitMQ via Ansible scripting language;

Use Zabbix, Grafana, Connext WeChat alarm for automatic monitoring, alarm and event display;

Use ELK to implement log collection, analysis and alarm;

Use Jump server to implement server access control and access record traceback;

Deployed in different security zones of DMZ and Trust in accordance with enterprise-level security standards, achieving unified global security standards;

Use OPSmanager to achieve automatic management of assets and tasks;

Customer benefits

Connext has been serving the group since 2010, and has been for more than 8 years. Comprehensively provide cloud services for application systems in China and the Asia-Pacific region. At the same time, it provides one-stop services from the design of IT infrastructure,the purchase、installation and maintenance of software and hardware, to the design, implementation, operation and maintenance of high availability solutions for disaster recovery. We use the Infra as code integrated hybrid cloud to help customers save costs and achieve performance scalability, while making customers' business expansion more flexible, which can meet the needs of different computing performance at the peak of the business, effectively supporting the group's digital transformation and core business development.

Global well-known industrial products company based on Azure digital application CI/CD integrated solution

Customer background

A world-renowned industrial product company that manufactures and operates a variety of products and services in China. The company's different products and applications show the coexistence of enterprise-level and Internet applications.The company urgently needs to establish a unified CI/CD platform to achieve continuous automated release of the different technology stack.

Business challenge

Realize continuous integration and continuous deployment of different applications of the Internet and enterprise level

Meet the individual needs of dozens of applications

Realize integrated planning for Azure platform, operation and management of dozens of projects, nearly 800 virtual machines, PAAS service

Implement bill management services for the Azure platform

Implementation method

Based on the DevOps container cloud product, deploy containerized products in Azure to achieve agile development of applications and CI/CD support;

Based on the DevOps container cloud product, it implements management and support for Docker, K8S, Jenkins, Harbor, Promethues, ELK, Git, Maven, etc., implements agile development of applications, CI/CD support, and framework support for Spring Cloud;

Based on Connext DevOps container cloud products, reuse components of the platform such as Jenkins, Git, and other components. Realize continuous integration and continuous deployment of virtual machine applications through custom Pipeline;

According to enterprise-level security standards, it is deployed in different security zones of DMZ and Trust to meet global security standards;

For the Azure platform's bill management services and process management services, it has realized nearly 20 independent cost centers and subsidiary branch services. And build an integrated management process system for cloud, construction, operation and maintenance, and cloud;

Realize rapid deployment of Azure and quickly build platform through Connext Multi-Cloud Technique Platform;

Through Ansible scripting language, realize the rapid deployment of Redis, RabbitMQ, tomcat and other middleware, and quickly establish the platform;

Use Zabbix, Grafana, Connext WeChat alarm for automatic monitoring, alarm and event display;

Customer benefits

Help customers achieve continuous integration and continuous deployment of Ethernet applications within 3 months
Help the development team to quickly build an agile development framework, implement CI/CD process applications, and support microservice architecture
Help the infrastructure team quickly realize the automate, rapid creation and management of azure resources, and achieve stable operations for nearly 2 years

French well-known cosmetics company public cloud application management solution

Customer background

Leader in the global beauty industry, operating in more than 130 countries and regions, with 283 branches worldwide, one of the Fortune Global 500.

In order to help customers embrace the changes in the digital age and accelerate the development of online marketing business, Connext provides customers with: infrastructure maintenance services and DevOps containerized Multi-Cloud management platform.

With the development of the digital age, the growing demand for customer brand size and promotion, the company is focusing on promoting online marketing business. In 2019, the six major brands in China gradually transformed from traditional architecture to microservice architecture, established a new DevOps containerized Multi-Cloud management model, and fully realized rapid CI/CD including Campaign, H5, and EC e-commerce application systems. This provides a strong guarantee for the flexible change and rapid development of online business.

Business challenge

Ali Cloud and Azure dual cloud management

Application migration and microservice refactoring for more than 100 advertising campaigns

Container-based ledger requirements across multiple brands

Full containerized CI/CD solution

Visual Container CI/CD under the Window Environment

Empowering the DevOps Agile Toolchain

Front-end Nginx proxy unified interface management

Database containerization high availability solution

High concurrent access requirements

Implementation method

Connext Cloud Management Platform provides application lifecycle management;

Provide simplified and customized CI/CD approval workflow management;

As an architectural consultant, help customers refactor applications;

Utilize the functions of Azure and Ali Cloud to build a highly available database, Cluster;

Provides rapid and elastic expansion to cope with high concurrency requirements and maximize cost savings;

One-click container monitoring deployment and log collection through automated scripts;

Using kubernetes cluster to realize container orchestration management, high availability, elastic expansion, etc;

Use ELK to implement log collection, analysis and alarm;

Customer benefits

Use open source GIT, Jenkins, SonarQube, Harbor and other components to achieve DevOps agile toolchain construction with full link
Through any configured Pipeline, one-click complete container application CI/CD, container application rollback quickly, container application email approval
Provides containerized release based on Windows environment, interface-configurable CI/CD release process, effectively reduces application deployment time and labor communication costs
Provide containerized Nginx proxy management module to isolate all permissions for external access and ensure the stability & security of website access
Provides an interface-based cloud bill dashboard based on Azure and Alibaba Cloud to implement Multi-Cloud bill analysis, effectively helping customers to divide accounts according to container applications

Powering the digital transformation of large international luxury goods groups

Customer background

The customer, as the world's largest luxury goods group, has determined its digital strategy as its most important strategy. Establishing a unified container cloud platform supported by digital applications, and supporting the rapid iteration of digital business with the DevOps method have become its important requirements.

Business challenge

Digital transformation, continuous iteration of digital applications

Deploy containers and create management platforms in the VMware private cloud environment

Implement support for microservices architecture and framework support for Spring Cloud

Support CI/CD (continuous integration and continuous deployment) and agile development during operation

Store different business data in partitions according to enterprise-level security standards

Implementation method

Based on the Connext DevOps container cloud product, deploy containerized products in the VMware private cloud environment;

Based on Connext DevOps container cloud products, realize management and support for Docker, K8S, Jenkins, Harbor, Promethues, ELK, Git, Maven, etc., to achieve agile development of applications and CI/CD support, to achieve framework support for Spring Cloud;

Realize rapid deployment of Redis and RabbitMQ through the Ansible scripting language, and rapid establishment of the platform by calling on VMware;

Deployed in different security zones of DMZ and Trust in accordance with enterprise-level security standards, achieving the realization of global security standards;

Customer benefits

Realize quick release multiple times a day for customers
Help customers cope with the pressure of multi-brand and multi-application deployment, create a unified platform, and save management, resources, and operation and maintenance costs
Provide customers with 99.99% website operation and maintenance support services to ensure customer business stability and continuity
Achieved rapid deployment of multi-brand and multi-project containerized infrastructure, continuous integration and continuous deployment of application layer, and continuous iterative support for digital applications

Connext Cloud Management Platform (CMP)

App Center

CMDB

Bill Management

Account Management

Authority Management

Multi-Cloud Technique Platform

Resources Platform

DevOps Platform

Safety Platform

Operation and maintenance Platform

Data Platform

Application Support Platform

Provide MSP service for well-known retail FMCG companies

World famous direct selling daily chemimcal brand cloud management solution

World famous automobile group Private cloud, Azure, Container cloud Operation and maintenance

Provide MSP services for well-known e-commerce websites

Provide MSP services for well-known targe and diverse real estate groups

In-depth cooperation in The evolution of global snack industry leaders

Global well-known industrial products company based on Azure digital application CI/CD integrated solution

French well-known cosmetics company public cloud application management solution

Powering the digital transformation of large international luxury goods groups